Some claims need more than a loss adjuster — they need a network.
Over the years, Chedza has built trusted relationships with specialist service providers across the industry, giving our clients a true one-stop shop where every claim is adjusted effectively and efficiently.
When a claim calls for deeper expertise, we bring in the right partners — selected for their track record and managed by us, so the insured only ever deals with one accountable team.
Partners we bring in
- Fire and forensic investigations
- Quantity surveyors (QS)
Business Process Outsourcing (BPO)
Running essential business functions in-house is expensive and time-consuming. Chedza's Business Process Outsourcing (BPO) takes that weight off your shoulders — we run the functions you choose, tailored precisely to how your business works.
The result is lower costs, more time, and the freedom to focus on what you do best. From front-office customer service to back-office claims administration and payment solutions, we become a seamless extension of your team.
Claims Administration
Great claims handling comes down to two things: skilled people and smart technology. Chedza has both.
Our experienced claims handlers and administrators work on a streamlined process built around software designed specifically for Chedza. Every record, document, image and site-inspection note is captured and stored in one place — so the moment a loss adjuster needs it, it's a click away. That means faster adjusting and a smoother experience for everyone involved.
It also keeps communication effortless. Brokers and insurers can see exactly where a claim sits at any stage, which means fewer queries, fewer delays, and more cost-effective processing from start to finish.
Looking to outsource a function?
Tell us which parts of your claims operation you want to hand over, and we'll build the service around it.