About us

Bringing the light of excellence to every claim

Chedza means “light” in Tshivenda — and that is exactly what we bring to insurance: clarity where there is complexity, and confident answers where there is doubt.

Born out of the Crawford International network and fully independent since 2014, Chedza is a proudly self-governing African business with global reach. We combine deep local knowledge with international partnerships, so every determination is both world-class and grounded in the realities of the market on the ground.

Accuracy matters. Every claim we assess is measured against the policy's terms and conditions, and every recommendation we make is independent, impartial, and held to the highest ethical standards in the industry — because brokers and insurers rely on us to get it right.

Powered by next-generation technology from our partners, we deliver thoroughly documented site inspections, faster reporting turnaround times, and a level of client service that keeps everyone informed at every step.

Our association

Crawford Independent Associate

Chedza is an independent associate of Crawford & Company®, giving our clients access to a global claims network alongside our African expertise.

Why Chedza

What you get when you instruct us

  • Independent and impartial

    Every claim is measured against the policy's terms and conditions, and every recommendation is held to the ethical standards the industry expects and our clients deserve.

  • Expertise beyond insurance

    We reach past insurance specialists alone — engineers, quantity surveyors and forensic investigators come in wherever a claim demands more than a loss adjuster.

  • Reporting you can act on

    Thoroughly documented site inspections and faster turnaround times, with brokers and insurers kept informed at every stage in the life of a claim.

  • 25+ years of combined experience

    Global reach through the Crawford network, grounded in deep local knowledge of the markets we actually operate in.

Transformation

A 100% Black-owned South African business

  • 100%

    Black-owned entity

  • Level 1

    B-BBEE contributor

  • 59.8%

    Black women ownership

Leadership team

The people steering Chedza

  • MMPhoto to follow

    Mpho Mahanyele

    Stakeholder

  • NHPhoto to follow

    Norman Hornby

    Chief Executive Officer

  • RMPhoto to follow

    Rod Mattheyse

    Chief Financial Officer

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    Garth Deare

    Chief Operating Officer